Carbon Crown Collections (“Company,” “we,” “us,” or “our”) is committed to providing clear and transparent information regarding membership purchases, credit packages, event tickets, and related services. This Refund Policy applies to purchases made through our website or affiliated sales channels.

Membership Fees

Membership fees (including Silver, Gold, Founder, and other access tiers) provide immediate access to digital resources, administrative onboarding, reservation privileges, and membership benefits.

Because membership access is granted upon activation, fees are generally non-refundable unless:

• A written cancellation window was disclosed at the time of purchase, or

• A refund is required under applicable law.

If a cancellation window is offered, refund requests must be submitted in writing within the specified timeframe.

Members experiencing billing concerns are encouraged to contact support so we can review the matter promptly.

Credit Packages

Carbon Crown Credits and similar access-based products are digital credits issued to the member’s account upon purchase.

Credits are generally non-refundable once issued and do not carry cash value. Unused credits may remain available in accordance with membership terms.

Event Tickets

Event tickets, including private gatherings, yacht events, seminars, and related experiences, are generally non-refundable unless the Company cancels the event.

If an event is canceled and not rescheduled, purchasers may receive either:

• A refund to the original payment method, or

• A credit toward a future event.

If an event is rescheduled, tickets will automatically transfer to the new date.

Vehicle Reservation Deposits

Vehicle reservation deposits are governed by the applicable Rental Agreement signed at the time of booking. Cancellation terms and deposit policies are disclosed within that agreement.

Policy Violations

If membership is terminated due to violation of company policies or misuse of services, refunds may not be available. Each situation will be reviewed based on the specific circumstances and applicable agreements.

Payment Disputes

If you believe a billing error has occurred, please contact us at support@carboncrowncollection.com so we may review and resolve the matter as quickly as possible.

We maintain records of purchase consent and service activation to ensure accurate resolution of any billing concerns.

Refund Processing

Approved refunds will be processed to the original method of payment within a commercially reasonable timeframe. Processing times may vary depending on the financial institution.

Modifications

The Company reserves the right to update this Refund Policy at any time. The version in effect at the time of purchase will govern that transaction.

Contact Information

Carbon Crown Collections
support@carboncrowncollection.com
(407) 565-4473
www.carboncrowncollection.com